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Store Policy

Customer Care

It is the policy of ...By The Fleegers to provide our customers with the highest level of customer service. We are committed to exceeding our customers’ expectations by providing them with timely, professional, and courteous service.

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We will work diligently to resolve any issues or concerns that our customers may have promptly and efficiently. Our goal is to build long-term relationships with our customers based on trust, respect, and confidence.

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To ensure that we provide the best possible service to our customers, we have developed the following customer service guidelines:

• We will always be professional and courteous when interacting with our customers.
• We will promptly respond to all customer inquiries and requests.
• We will keep our customers informed of any changes or updates that may affect them.
• We will take the time to understand our customers’ needs and expectations.
• We will do everything we can to exceed our customers’ expectations.

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If you have any questions or concerns about our customer service policy, please contact us at home@bythefleegers.com.

Payment Methods

Payment Methods

Payment must be submitted prior to order fulfillment. We will not begin creating your order until we have received your payment in full.​

  • Venmo (@ByTheFleegers)

  • Cash (exact change required)

    • contact us to schedule payment drop-off prior to order fulfillment​

  • Check (payable to Joelle Fleeger)

    • contact us to schedule payment drop-off prior to order fulfillment​

  • Credit/Debit (subject to processing fee)

  • Afterpay (subject to processing fee)

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