Shipping & Returns
Shipping/Delivery Policy
Business porch pick-up: Exactly as it sounds. When you're notified that your order is fulfilled, you'll be provided with an address and pick-up instructions.
Local pick-up ($5): This is an option of two or three pre-determined locations. When you are notified that your order has been fulfilled, you'll be sent the information to schedule your local pick-up.
Local delivery ($7): This pays for us to hand-deliver your order if you are within 15 miles of our business location (17050). When you are notified that your order is fulfilled, we will work with you to schedule a convenient delivery time.
Standard shipping ($12): This is your basic level shipping through USPS, tracking and insurance provided. 7-10 business days.
Expedited shipping ($25): Rush shipping through USPS, tracking and insurance provided. 3-5 business days.
Return & Exchange Policy
Due to the highly customizable and made-to-order nature of our products, returns and exchanges are typically not available.
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However, in the event that we fulfill something incorrectly, you will be given the option to return your item for a refund or exchange it for the correct item.
Please contact us directly if something is wrong with your order or if you are unsatisfied.